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Brandon girl’s mum disappointed with JLS meet-and-greet

THIS is the picture that caused an angry mum to complain about a meet and greet ticket at the JLS concert at Metro Radio Arena in Newcastle.Read

Kit car magazine subscription refunded

THE name’s Justice, Mr Justice, and I have a licence to thrill reader Michelle Priestley.Read

Free tickets for family stuck on Flamingo Land ride

A FAMILY of six have been given free tickets to Flamingo Land after I took up their complaint.Read

Bedlington woman seeing red with Blinds 2 Go

DO you know the difference between the colours rosewood and rustic oak?Read

Bid TV row with Pelaw lady Avril Taylor is resolved

A ROW over a prize draw from shopping channel Bid TV has been resolved.Read

Newcastle woman gets heated up by dodgy B&Q oven

THINGS were getting hot when Arlene Wilson bought a new oven from B&Q.Read

iPad guarantee a shock for Benton woman Helen Charlton

HELEN Charlton had a shock when she took her iPad back to Comet when it stopped charging.Read

Woman has employment terminated on day father dies

A WOMAN had her agency employment terminated because she didn’t turn up for work on the day her father died.Read

Shoes given blame for Newcastle man’s fall

A BUSINESSMAN is taking on the might of a supermarket after he was injured in a fall.Read

Always check the small print urges Barnsley woman

DENISE Wood has been given a painful reminder to check the small print.Read

Shedload of problems for Haltwhistle man Craig Jackson

HIS shed should be a man’s refuge, a place of peace and quiet, a shelter from the rain.Read

Long-time BT customer finds it’s not good to talk

BRITISH Telecom were accused of pricing themselves out of the market after telling a long-standing customer he would lose a low-user tariff.Read

Terminally ill Houghton-le-Spring man finally gets order cancelled

ONE of the last things terminally ill Michael Heagney did before he died was ask for my help in his dispute with a furniture store.Read

Ashington pensioner charged £92.50 to change name on holiday booking

A PENSIONER has been charged £92.50 for changing the name on a holiday booking – but says it was not his fault.Read

West Sleekburn HGV driver has to wait for compensation

AN HGV driver has described how he was let down by the system after winning an industrial tribunal but not getting his compensation.Read

Gateshead couple switched to new energy tariff after bills too high

A COUPLE who complained about the cost of their energy bills are being switched to a better tariff after I took up their case.Read

HSBC close Husham Taha’s account without saying why

A BANK customer has launched a battle to find the truth behind his sacking as a client.Read

Richard and Lyndsey Moore’s dog impaled on post on Forestry Commission land

A FAMILY pet was killed after it was impaled on a metal post while playing with another dog.Read

Places for People tackle condensation at flat

A MUM has complained to her landlord about mould in her two- bedroomed flat.Read

Focal Point Fires measly hamper gift

IT was the world’s worst ever hamper. One box of chocolates, one tin of salmon, a pudding and a cake.Read

Author Profile

Mr Justice is our consumer champion who works to expose wrong-doing and bad service across the North East.