Home News Mr Justice Consumer Advice
Relief at Pearl pension promise
Jun 14 2009 by Mr Justice, Sunday Sun
HAPPY birthday to new pensioner Norman Gibson after he needed a helping hand getting ready for his retirement.
Norman, 65, of Hetton- le-Hole, Tyne and Wear, told me he was waiting for the necessary forms to claim his private pension from Pearl Assurance.
He said: “Can you help me make progress getting my retirement annuity pension?
“They were supposed to send a form but it has not arrived, despite two phone calls asking what was happening.”
And, adding to Norman’s problems, the Department of Works and Pensions said they needed details about the company pension before they could make the final arrangements for his state pension.
I passed his complaint to Pearl, who agreed to investigate. A spokeswoman said: “I will be aiming to complete my investigation and send Mr Gibson a reply within 10 working days.”
Norman later told me the missing form had been received and completed. He said: “Thank you for your help.”
Site Tools
Forums
Your Shout!
Post your views and comments and have your say on the North East stories and issues that affect you. Read
Get involved
We want your local stories, videos & pics.
Classifieds
Copyright and Trade Mark Notice © 2009 owned by or licensed to ncjMedia Limited. Sunday Sun™ is a trade mark of ncjMedia Limited. Please read our Terms and Conditions and Privacy Statement before using this site.