Home News Mr Justice Consumer Advice
Probe into ‘mis-sold’ insurance
Aug 9 2009 by Mr Justice, Sunday Sun
IT’S not just a complaint, it’s an M&S complaint and it’s become a matter of principle to customer Sandra Ferguson.
For nine years, Sandra had been paying for payment protection to cover her M&S Money account if she fell ill.
But she recently discovered it was not necessary as she was already covered by a different policy.
That’s when Sandra cancelled the cover and asked for her premiums back.
Sandra, of Bedlington, Northumberland, claims she was mis-sold the payment protection plan.
She said: “I asked them to look at whether it was mis-sold as I already had a policy to cover my salary if I should be out of work.
“That means I did not need additional insurance.”
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