Home News Mr Justice Consumer Advice
Couple caught in a bracelet dispute
Mar 7 2010 by Mr Justice, Sunday Sun
A BROKEN token sparked a difference of opinion between a customer and jeweller.
David Robinson bought the white gold bracelet for his girlfriend.
But it broke on her wrist during a birthday dinner after an hour.
The big question – and one I don’t have an answer for – is why it happened.
David thinks it was faulty but the jeweller thinks it was caught on something.
David, of Normanby, Middlesbrough, said: “I rejected the bracelet under the Sale of Goods Act. I sent a letter on the advice of trading standards using recorded delivery but I have not heard anything.”
The bracelet was bought at Market Jeweller, of Dovecot Street, Stockton.
A spokeswoman said she did not believe there was any manufacturing fault involved in the product.
She said: “Years of experience tell me it has been caught.”
She said David had turned down an offer to repair the bracelet.
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