Home News Mr Justice

Mortgage compo boost from Phoenix

Jun 26 2011 Sunday Sun

THERE'S an old saying that shy bairns get nowt. Paul Lynn certainly wasn't shy when he asked for more compensation from lenders Phoenix.

They offered £50 compensation because they had contributed to delays in paying off a mortgage endowment policy.

Director of communications Daniel Godfrey told me: “We accept we were responsible for some of the delays in this case.

“We will pay Mr Lynn late-payment interest on the maturity value plus a payment in recognition of the inconvenience caused.”

Paul said the £50 was not enough.

I got back to Daniel, and had better news.

He said: “We’ve re-opened the files and asked someone else to take a fresh look.

“We have come to the conclusion that although £50 was pretty standard for this kind of case we could justify up to £100 and I have asked for an additional cheque to be sent to Mr Lynn.”

Keep up to date with the news. Sign up for News Alerts

Have your say on the latest news and sport in our Forums

Share

Related Tags

(What's this)