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Wallsend woman in dispute with postal service Yodel
Aug 7 2011 by Mr Justice, Sunday Sun
JUDITH YOUNG needed help to make herself heard in a dispute with postal service Yodel when a parcel went missing.
A package from Liverpool FC should have been delivered to her home in Wallsend, North Tyneside, but never arrived.
It was later confirmed a bungling postman had delivered it to the wrong address.
Judith told me she and son Jason were less than impressed with Yodel’s handling of the situation.
She said they did not listen to her complaint until I took up her case and asked what was going on.
She said: “Yodel were supposed to deliver a parcel to my address on behalf of my son.
“According to them, the driver left it on the porch but I don’t have a porch and there was definitely nothing delivered to my address.
“We were told to contact the football club, but why? Yodel had the parcel and THEY have lost it.”
I’m no lonely goatherd – and unlike Julie Andrews, I can’t yodel – but I asked the company what they were playing at and waited to see what happened.
Judith said she later had a visit from the postman who had “delivered” the parcel.
She said: “He turned up at my front door, admitted he could not remember coming before, and had to acknowledge I didn’t have a porch.
“I am absolutely furious because I have not once had an apology.”
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