Home News Mr Justice
Bank digs deep for miner’s payout
Nov 13 2011 Sunday Sun
A RETIRED miner’s six-month fight for compensation from his bank ended with a call to me.
Brian Hegarty, of Kelloe, County Durham, had been waiting for a cash payout after submitting a claim for mis-sold payment protection insurance. He claimed Barclays kept delaying payment while further inquiries were carried out.
This was despite the bank accepting that he was sold a PPI that was unsuitable for his needs.
Brian, 68, said: “They were supposed to take eight weeks to decide the claim but they said the needed more time to investigate. They keep moving the deadline every month.”
A spokeswoman for Barclays said they had been given permission from the Financial Services Authority to waive time limits set up to speed up PPI claims.
This could, I was told, double the amount of time needed to investigate to 16 weeks. In addition, the spokeswoman said: “According to our records a cheque was issued by ourselves in settlement of Mr Hegarty’s PPI claim but wasn’t received. Following Mr Justice bringing this to our attention, we have been able to issue a further payment and would like to apologise to Mr Hegarty for any inconvenience.”
Share
Get involved
We want your local stories, videos & pics.
Copyright and Trade Mark Notice © 2011 owned by or licensed to ncjMedia Limited. Sunday Sun™ is a trade mark of ncjMedia Limited. Please read our Terms and Conditions and Privacy Statement before using this site.