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Window on door dispute

I OPENED doors for Kevin Barry when he told me about his problem. Kevin, of Forest Hall, North Tyneside, said a new double-glazed door was faulty. Read

Ceiling a hole lot of trouble

THERE’S a hole in the ceiling, dear Carly, dear Carly, there’s a hole in the ceiling, dear Carly, a hole. Read

Camelot warning over bogus lottery email

Job centre apologises over benefit delay

A GOVERNMENT department has apologised to a benefit claimant after failing to pay her. Read

Boiling mad at heating row

A ROW has broken out over a new heating system and boiler fitted under a Government grant. Read

North man's bill demand an empty threat

I KILLED the bill when Tess Malley disputed a demand for money from Npower. Tess told me how the energy provider was chasing £600 on a house which was not occupied for six months. Read

North man wins payout from insurance firm

READER Allan McKeswick asked me to “cheque” it out in a dispute with his insurance company. Read

National Express refund is on track

THE rail ticket refund on platform one has been delayed. A train operator’s unpopular refunds policy has again come to my attention. Read

Done deal on house sale derailed as dosh dries up

A PROPERTY investment company exchanged contracts with seller Barbara Carpenter but the deal has not gone through to completion as expected. Read

Energised by lower fuel bills

NPOWER has offered a cheaper tariff after Joseph Nelson complained about his high bills. Joseph said his latest bill was much higher than what he usually paid. Read

Frustrating development as film of family pets goes walkies

WHAT value can be put on a missing film left at Boots for developing? John Preston was offered £50 in vouchers when the chemist lost a film containing pictures of the family pets. Read

Bank comes good in cashpoint row

ELAINE RUSSELL was caught between a Rock and a hard place over £20. She tried to withdraw £120 from an ATM but believes she only received £100. Read

Energy firm is sparked into action

ROLL up, roll up, for your free electricity. It sounds like a dream but it really did happen when I looked into a complaint from reader Marjorie Cowell. Read