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Carphone Warehouse resolve faulty phone issue

CALLING Carphone Warehouse. Can you please sort out Marie Wilson’s complaint about her mobile?Read

Tyneside rent mix-up needs swift resolution

A LANDLADY has admitted taking too much rent from a tenant - and not noticing.Read

No room to find a solution for Gateshead woman

YOU would think social housing organisations would bend over backwards to help people such as Margaret Anderson.Read

DFS sofa return all settled at last

FURNITURE store DFS were not sitting down on the job when I asked them to look into a customer's complaint.Read

Faye paying for someone else’s bill

FANCY paying someone else’s gas bill? That’s what happened to single mum Faye Gordon when she moved into a new house.Read

Sky goodbye gets painful for one couple

CANCELLING a Sky contract proved hard to do for David and Anthonia Stephenson.Read

Case gets priority – two years later

A FUNERAL service accused of not working quickly enough to finalise a customer’s probate has promised to prioritise the case.Read

Stephanie hopes errors will bring parking let-off

A MOTORIST hopes to wriggle out of a parking charge after spotting a mistake on signs. And I have to say best of luck to her for coming up with the unique defence.Read

Mr Justice fighting for you in 2011

IT’S been another successful year for Mr Justice as readers continue to ask us to resolve their consumer disputes.Read

Beware the dangers of Christmas debt

CALL them Scrooges if you like but the Consumer Credit Counselling Service and the Finance and Leasing Association have a seasonal warning not to splash the cash too much.Read

Under-pressure firm offer replacement

A REQUEST for spare parts ended in delays and an apparent sex change for Pat Stewart.Read

Deposit dispute over conservatory

CANCELLING a conservatory proved to be a costly business for Barbara Mudd – but it could have been worse without my help.Read

Hexham garage agrees to split costs

A GARAGE has gone 50/50 with one of their customers to cover the cost of repairs after I passed on his complaint.Read

More complaints about Ocean Drive Shutters and Blinds

MORE customers have come forward to complain about a blind and shutter outfit.Read

Redcar family wound up by Balkan Holidays break

A FAMILY who wanted a quiet holiday found it too quiet – because the hotel was closing down!Read

Shiremoor woman sitting pretty after ScS sofa confusion

LEFT, or right? That was the puzzle when Tracy Frost bought a new corner unit from ScS.Read

Community group targeted by hackers

A COMMUNITY history group was the victim of an attempted fraud, I can reveal.Read

Refund for Ryton family after Britney Spears ticket fiasco

THOUSANDS of fans enjoyed Britney Spears’ gig at the Metro Radio Arena, Newcastle, last month.Read

Teen feels benefit of plea for help

A TEENAGER has been awarded backdated benefits after asking me for help. Gabrielle Critchlow, 18, had tried to claim Jobseeker’s Allowance but officials said they did not receive the documentation they had asked for. Read