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Decked by dollar bill

I’VE made Thomson Holidays walk the plank after a couple were given dodgy information about the cost of a cruise.Read

Gas firm reduces repair cost

THE gasman has reduced a bill for repairing Paul Charlton’s botched DIY work.Read

Cash benefit is finally granted

WHO’S the daddy? Mark Harriott’s the daddy – and he is raising two smashing kids to prove it.Read

Sitting comfortably after recliner row

FURNITURE store ScS had a chance to resolve Robert Lancaster’s complaint.Read

G'day for Claire

TIE me kangaroo down, sport, Claire Mathison’s furniture is finally set to follow her to Australia.Read

Hob no prob

I TURNED the heat on Argos when reader John Heyes asked for my help. He had bought an oven and hob – complete with guarantee – from Argos but it was not in stock.Read

Repairs no floody good

INSURANCE companies have been given a thumbs down by the Environment Agency.Read

Happy end to moving tale

A REMOVAL company took more than £600 in October to deliver Claire Mathison's furniture Down Under - and it's still here.Read

OAP told to pay up over after furniture nicked

HOUSING officials are demanding more than £1,000 from a pensioner who lives in a bed and breakfast hostel.Read

Bath blues banished

I SORTED out the people from B&Q for reader Laura Burns.Read

Insurance firm makes a dog's dinner over dead pet claim

AN insurance company has paid a claim for a dead dog after my intervention on behalf of the owner.Read

Repackage repayment

READER Ron Chalmers has alerted me to a little-known charge for returning unwanted goods.Read

Celebrating a year of Mr Justice results

YOUR consumer champion has had another busy year fighting your corner. I won refunds or replacement goods and services to the tune of £140,500. Read

Forced to dig deep after DIY blunder

THE gasman cometh – with a bill for repairing Paul Charlton’s botched DIY work.Read

Banking on no more letters

Read

Sticky 'solution' to new van noise

SOMETHING was putting the wind up John McCall when he complained about noise from his new van.Read

End in sight for row over lock-up

FOR the third time this year I have had to investigate the state of Les Grace’s rented garage.Read

Double dose of grief over Barclays loan 'arrears'

Read

Car deal cancelled

A FINANCE agreement for a car has been scrapped after I took up driver Chris Lazenby’s complaint.Read

Turning up heat on rail

DEFINE central heating! Go on, for a bit of fun, explain what is, and is not part of your central heating.Read

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