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Property firm keeps empty promise

IT’S not every day that I get a call from social services asking me for help on behalf of a vulnerable client. So, when I did, I was on the case straight away.Read

‘Soft’ sofa report is hard luck

HERE’S an update on a complaint I carried in these pages a few months ago.Read

Dream car deal sunk by bungle

TERRY WHALEN saw red when he was promised a car on a cheap deal, only to find it was given to another customer.Read

Flying to the rescue over chopper trip

LOOK, up in the sky, it’s not a bird, it’s not a plane . . . and it’s not a customer of Lothian Helicopters.Read

I fought for floor, and the law won

WOOD you believe it when Douglas Gold asked me to look into his complaint about a solid wood floor?Read

Alarming development after BT bungle

AN alarm sounded when Liam Parr told me about a dust-up with British Telecom.Read

Payout for cancer widow

AN insurance company has paid out more than £500 after I took up a case for widow Aileen Jobson.Read

Health workers sick at party promotion price

A PARTY night at a top hotel was just what the doctor ordered for staff at a GPs surgery. The group of 34 health workers booked a night out at the Marriott Hotel, Newcastle, at £37.50 a head. Read

Luxury car owner is driven to despair

A PORSCHE dealership has launched an investigation into how a suspension arm allegedly fell off a customer’s car after it had been in the workshop.Read

Taking a gamble

A COUPLE arrived at Newcastle Airport for a connecting flight to their wedding in Las Vegas . . . only to be told the seats had been given to someone else.Read

Problem won’t wash away

YOU remember Bob McGill, featured in this column two weeks ago, and his flooding driveway?Read

Snapping up a deal

I ZOOMED to the rescue of cameraman Colin Troman after his lens was damaged. Colin had bought a photography package from specialists Jessops, but his flash and bang was accompanied by a wallop.Read

Restaurant row simmers

A PUBLISHING company has launched an investigation after a row broke out over free grub for advertising in the menu of two restaurants.Read

Goodwill withers and dies

GREEN-FINGERED William Sproule spent countless hours tending the plants and flowers at his caravan.Read

Love wasn’t in the air

LOVERS Karl Platten and Paula Langley were looking forward to their wedding abroad.Read

Albert gets a result

ALBERT WILLIS cancelled his satellite subscription with Virgin Media because he found that it was getting too expensive.Read

Mortgage misery

A MORTGAGE endowment policy turned out to be less than well-endowed for an unlucky couple.Read

Sting in the tale

A COACH company has admitted its cancellation policy seems unfair.Read

ScS are happy to provide comfort and joy

FURNITURE store ScS earn a double thumbs-up for resolving two separate complaints.Read

Stockton lad's lucky break

DAD David Wright and his son Connor, 14, have a brand-new laptop thanks to your consumer champion.Read

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