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Free alloys and a full tank for car damage

DRIVER Evan Webb was wheely pleased that he asked for my help in his dispute over a brand-new car costing £25,000.Read

Disgust at state of caravan

A COUPLE left in disgust after spending just one night in a holiday caravan from hell. Susan and Darren Hutchinson refused to stay at Park Resorts, Lowestoft, after complaining about lack of cleanliness. Read

Cash offer for carpet quarrel

A COUPLE’S complaint over two faulty carpets has finally been decided.Read

Wheel deal cash offer inflated

NO wonder Adrian Hall was sick and tyred of dealing with Goodyear Dunlop and their franchised dealers.Read

Insurance win for pensioner

AN insurance settlement has been offered after I took up a case for burgled Fred Athey.Read

At last, suite reason from furniture store

FURNITURE store ScS has agreed to refund £2,700 after a customer complained about her suite.Read

Cash ’n’ grab ‘raids’

A DEBT management company has promised action to stop taking money from a couple’s bank account that they weren’t owed.Read

Paying cost of online crash

A SUNSEEKER who paid twice for the same holiday has lost his fight for a refund.Read

Couple lose deposit after change of mind

A DISPUTE has broken out over a deposit imposed by an estate agent on a couple who were considering renting property.Read

Sofa so hard for Dawn

A TOP-OF-THE-RANGE furniture store has agreed to pay for an independent report after a customer complained about the quality of her settee.Read

Fayre cop, say pub chain bosses

WHAT’S on the menu at Brewers Fayre these days? For Jill Purvis, it was a plate of compensation with a side-order of apology.Read

D minus for ‘cold’ AA

A FAMILY claim their holiday insurance policy was not worth the paper it was written on.Read

Npower’s double billing bungle sorted

NPOWER have scrapped a customer’s bill for the second time in a billing row.Read

Derwentside Homes tenant upset by repairs

A DISABLED tenant has complained about renovation work carried out at her rented house. Ann Anderson, who has mobility problems, had to stay in the property while major repairs were carried out by contractors for Derwentside Homes. Read

Talking to MD was key to getting garages back

LET me tell you about the Big Wansbeck Garage Lock-Out. It started five months ago when some residents who rent garages from Wansbeck Homes were told to hand their keys in for renovation work. Read

ScS not so suite

FURNITURE store ScS has made an offer after looking into a complaint from one of my readers. It comes after Dorothy Watson said the quality of finish on the arms of her sofas was inconsistent. Read

Second chance in a caravan

A FAMILY who complained about the location of their holiday caravan have been offered another break.Read

Good game, Orange

WHAT were Orange playing at with Stephen Thompson’s complaint about applications on his new phone?Read

No Ken Do

THE laughter stopped at a Ken Dodd show for fan Christine Blenkley when she had to leave before the end of the performance.Read

Snapping up a refund

FLASH, bang, wallop, what a picture when Charles Aynsley complained about his camera. Charles had used his brand new digital camera for just 19 minutes in a year before it conked out. Read