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Warm Front brought to book

BOSSES at a Government heating scheme are investigating yet another batch of complaints from readers.Read

Refund for cancelled wedding gig

HEATHER and David Thompson were looking forward to their wedding reception surrounded by family and friends dancing to a band recommended by a pal.Read

Terrified children flee new home as gas pipe hit

A ROW has broken out after a Sky engineer drilled through a gas pipe in a brand new house.Read

Just Thomas Cook it – but make sure you re-confirm

HOLIDAYMAKERS who turned up at the wrong airport have blamed their tour operator for the gaffe.Read

DFS repair sofa for Spennymoor man

NEED furniture repairs carried out free of charge? No sweat.Read

Washington woman seals driveway repair

A DRIVEWAY company has promised to repair a damaged drive for a reader.Read

Jarrow man's motor home misery is solved

A ROW over repairs to a Citroen Berlingo motor home has ended in a compromise.Read

Thieves beat security system at Wideopen caravan compound

THIEVES have beaten a sophisticated security system to steal from a caravan compound.Read

AA mess up Westerhope man's payments

THE AA used to call themselves the fourth emergency service, but caused one themselves by messing up a customer’s payment.Read

Warning note on Internet bills

READER Harty Irvine has asked me to pass on a tip to those of us who pay bills via the Internet.Read

Wallsend woman in dispute with postal service Yodel

JUDITH YOUNG needed help to make herself heard in a dispute with postal service Yodel when a parcel went missing.Read

Lost DVDs recovered

IT was a case of past, present and future for a local history group when I looked into a complaint for reader Sheila Dobson.Read

Turning the heat up gets right reply

STUART Cummings could have been left with an old heating system if he had not asked for my help.Read

Fan left red-faced by red card

A FOOTBALL fan claims stewards over-reacted when he was thrown out of a game for bouncing beach balls into the crowd.Read

A refreshing response

THE full cost of repairing a car dashboard allegedly damaged by a leaking air freshener was £1,320.Read

Taking the right road

A CAR dealership went the extra mile for a customer in a mix-up with the DVLA. Trevor Merry told me how he was faced with a fine over a vehicle he had part-exchanged. Read