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Ticket justice for Take That fan

TAKE that, Ticketmaster, and that and that and that. Take the full force of customer Glynis Chapman’s anger.Read

City-centre parking ticket charges are far from fine

YOU win some and you lose some when it comes to parking penalties, but there are ways to beat them at their own game.Read

Slow progress over garden flood solution

A COUPLE plagued by flooding from a council field have been promised action.Read

A powerfull reponse for Whitley Bay couple

AN elderly couple have had their insurance premiums refunded after bosses refused to carry out repairs.Read

Post Office Home Phones call costs are out of line

BOSSES at Post Office Home Phones are investigating why a customer’s quarterly bills have shot up from an average of £70 to £244.Read

Mr Justice helps Comet customer work it out

MY readers love their musical references, so without further delay let’s see what tuneful Paul Smith had to say about his dispute with electrical store Comet.Read

Wrong number

PATRICK Murray asked for my help when he was confused by contradictory statements from BT.Read

Dispute over estate agent charges on unsold home

A ROW has broken out over an estate agent’s charge for trying to flog a house.Read

Jumping for joy after B&Q trampoline refund

I BOUNCED into action when reader Jonathan Coates told me about a trampoline.Read

They’re ‘talking bollards’

A COUNCIL’S response to a complaint about an allegedly dangerous road has been branded a load of bollards.Read

Pooches keeping the peace

A COUPLE driven barking mad by constant yapping from their dogs are enjoying the sound of silence, thanks to Mr Justice.Read

Asda drags its heels on insurance claim

THERE was a sting in the tail when Janice Stafford’s pet dog Ben needed an operation.Read

HMV card gift

HMV went the extra mile to help a reader who had complained about worthless gift cards.Read

Call is just the ticket

FROM the industry which brought you the wrong type of leaves on the track, and then the wrong type of snow, comes ... the wrong type of ticket.Read

Bogged down in row over field's flooding

PETER and Sandra Jeffs like to go for a plodge – but not in their own garden!Read

Two-month wait for missing Meriva part

DRIVER Neville Pratt is back on the road after it took Vauxhall two months to find a part.Read

Problem with Paypal payout

VICTORIA Dobson found a friend in her dispute over a Paypal transaction.Read

Sky high charge for easyJet airline ticket tweek

AIRLINE passenger David Hollows has complained about a soaraway charge for a minor adjustment on his flight details.Read

Sky's way over the limit with this reader

A MYSTERIOUS payment to Sky was refunded when I took up a complaint from Jeffrey Scott.Read

Freelance World accountants in partial U-turn over payment blunder

ACCOUNTANTS who got their sums wrong have paid the price for their mistake. Last week, I revealed how number-crunchers had managed to pay a client £5,000 too much. Read